Support

Support ticket system

If you need a decontamination certificate, please click here.

Software & tools

• Bedsoft (Smokerlyzer^® & Gastrolyzer® monitors)
• COdata⁺™ (Micro+™, piCO™, piCO+™ and piCO^baby™)
• GastroCHART™ (Gastro⁺™ and GastroCH4ECK®)
• Remote helpdesk support tool
• Software update tool - 32 & 64 bit version
  (GastroCHART™:v2.3.00 - COdata⁺™:v2.3.00 - ToxCOdata⁺™:v1.00.21 - BreathGAS:v1.00.28)
• Calibration unlock tool V0.18 (Micro⁺™, piCO⁺™, Gastro⁺™ & ToxCO®)
• COmpactUSB Smokerlyzer® software
• COmpactUSB Smokefree® software
• NiCOdep® - FREE software to be used with Smokerlyzers

Demo software

• COdata⁺™ demo - software to be used with piCO⁺™ & Micro⁺™
• GastroCHART™ demo - software to be used with Gastro⁺™ & GastroCH₄ECK®
• ToxCOdata⁺™ demo - software to be used with ToxCO®
• Breath G.A.S demo - software to be used with any Bedfont® device
• SulDATA demo - software to be used with SulFUMA
• MBdata demo - software to be used with MBfuma

Interactive downloads (the videos may take a few minutes to download)

• piCO⁺ Training Video (Windows)

Quick start guides

• Bedsoft update tool QSG
• Calibration unlock tool QSG

Firmware versions

• Micro⁺™ V1.6 - (grey)
• Gastro⁺™ V1.8 - (grey)
• piCO⁺™ V1.5 - (light blue) Non-Clicky
• piCO⁺™ V1.6 - (light blue) Clicky button
• piCO⁺™ V2.8 - (dark blue)
• ToxCO⁺ V1.32 - (orange)
• ToxCO V0.9 - (grey)
• NObreath® V2.3 (phase 3) - (purple)
• Gastro2 V2.0 - (black) English
• Micro4 V1.7 - (black)